As of now, we safeguard your reputation in the entire Germany-Austria-Switzerland region!

FAKE*away 🇦🇹

FAKE*away 🇨🇭

Check reviews. Protect your reputation.

A good reputation – is crucial to your success.
False reviews – have the potential to destroy that success.
Your legal options – are significant.

We safeguard your reputation.

Trust our legal expertise and experience. We know how to get rid of false reviews. Quickly and efficiently.

+49 (0) 40 41 525 444
help@fakeaway.de

Our experience – our references.

Why act?

Negative fake reviews are harmful.

Warren Buffet already knew: “It takes 20 years to build a good reputation. But only five minutes to ruin it.”

In the digital era, fake reviews can destroy a company’s reputation with just one click. They can damage its economic success, its development and its recruiting. Such reviews have a negative impact on the important Google ranking and the reach of your website.

Reviews have an impact – internet users trust them.

75 per cent of internet users consult a review portal before purchasing a product or service.

Almost three quarters of these users consider written reviews to be essential when making purchasing decisions.

For 59 per cent, online reviews are important when searching for products and services*.

*Source: Splendid Research GmbH, Online-Bewertungsportal Monitor 2019

Many online reviews are manipulated.

This is the result of a study conducted by Stiftung Warentest in 2020:**

Almost 2 out of 3 reviews sold by specialised agencies to review platforms or comparison portals were manipulated.

Customers often use negative reviews to exert pressure, for example to force price reductions. Resentful competitors can also be behind false reviews.

**Source: Stiftung Warentest, test 7/2020, p. 49–53.

Risk of loss of control.

If negative reviews become the focus of media attention or result in a social media storm, the situation can quickly become life-threatening for companies – and spiral out of control. Only those who defend themselves in good time and consistently take action against unfair practices have a chance of preserving their good reputation.

What can you do?

You think: “There’s nothing I can do anyway”? This is a serious mistake.

It’s true: platforms often do not want to delete fake reviews. Instead, they point out to affected companies that they can comment on false reviews themselves. However, the review remains online.

Don’t let yourself be fobbed off with this. Fight back before the damage to your image is done and you are no longer in control of the situation. With FAKE*away. We use legal arguments to ensure that false reviews are deleted quickly and efficiently – if necessary, we will take legal action for you right to the end.

Proceedings against the author

If the author of the review is known, it may be demanded that he deletes the review. If he refuses to do so, he can be compelled to delete it before a court. If the author loses in court, he must bear the costs of the proceedings.

Proceedings against platforms

Companies can also contact the platform operator directly and demand that he deletes reviews. If the platform operator does not respond or does not respond in time, he or she is liable. The platform operator can then be forced to delete the review in court.

Quick results

Claims for deletion against the author or the operator of a platform can be enforced particularly quickly in court by means of a preliminary injunction. Decisions can be enforced immediately. In the event of violations, the author and platform are threatened with fines or imprisonment.

Service packages

A transparent pricing structure is a matter of course for us.

You pay a flat fee for each review that we take legal action against out of court. The price depends on the number of reviews we take legal action against*.

*Offer is exclusively aimed at professionals or freelancers. All prices plus statutory VAT.

Single – For individual cases

For legal complaints of up to 10 reviews, the price is €300 per review.

Request your offer now

Multi – For those frequently affected

If you are affected by more than 10 reviews, the price is €250 per review from the 11th legal complaint.

Request your offer now

Premium – The all-inclusive package

We monitor the relevant review portals for you and take action automatically in the event of new unlawful reviews: monthly subscription.

Request your offer now

About us

FAKE*away is the competent and specialised partner at your side. We are lawyers and have many years of personal experience in media law, in particular with rating portals.

The decisive prerequisites for success are:

legal expertise and experience
thorough preparation
a strategy tailored to the individual case
professional and consistent implementation of the defined goals

FAKE*away. We protect the reputation of your company.

Dr. Gunnar Matschernus (left)

Attorney at Law, Specialist Lawyer for Commercial and Corporate Law

Gunnar Matschernus has specialised in corporate law and litigation for many years. He qualified as a Specialist Lawyer for Commercial and Corporate Law in 2019. Gunnar Matschernus has a wide range of experience in his areas of law due to his positions in international and medium-sized commercial law firms. According to Handelsblatt & Best Lawyers, he is one of the best lawyers in the field of corporate law in Germany. Gunnar Matschernus is a partner in the law firm HUTH DIETRICH HAHN, Hamburg.

Dr. Oliver Stegmann (middle)

Attorney at Law, Specialist Lawyer for Intellectual Property Rights

Oliver Stegmann has been a lawyer for more than 20 years. As a former legal counsel for the Frankfurter Allgemeine Zeitung, he is a proven expert in the fields of freedom of speech, media and personality rights. Not only does he know how publishers work and how opinions are made, but as the founder of FAKE*away he is also well versed in taking action against rating platforms. Oliver Stegmann has protected companies from unauthorised online reviews in numerous court disputes. He is a partner in the law firm HUTH DIETRICH HAHN, Hamburg.

Dr. Malte Passarge (right)

Attorney at Law, Specialist Lawyer for Commercial and Corporate Law

Malte Passarge advises medium-sized and owner-managed companies primarily on compliance issues such as compliance management systems, risk analyses, whistleblower systems and internal investigations. He qualified as a specialist lawyer for commercial and corporate law in 2011 and has practised both in a large international unit and as a partner in his own law firm. Together with the Hamburg Chamber of Commerce, he developed the Hamburg Compliance Certificate. Malte Passarge is a partner at HUTH DIETRICH HAHN, Hamburg.

A one-stop shop for the Germany-Austria-Switzerland region.

In a digital world, the damage caused by a negative fake review is usually not limited to one country. With our experienced FAKE*away partner law firms in Austria and Switzerland, we can easily protect your reputation in the entire Germany-Austria-Switzerland region. If necessary, also before the local national courts.

FAKE*away 🇦🇹

FAKE*away 🇨🇭